Returns and Refund 

Read thoroughly and understand this policy before placing an order.

 

Returns:

Returns are accepted within 7 days from the shipment date. The shipping charges will not be refunded.

Refunds for the purchase will be in the form of store credits.

You may return items free of charge provided that all the terms and conditions are met. 

Please email us at bent[email protected] to request a refund. You may also reach us at https://www.m.me/bentobabyph.                                                           

Terms and Conditions:

Returned items must be in new and unused condition with the original packaging, gift boxes, tag/label, and items must be unused, unaltered, and unwashed.

We do not accept returns of used products unless they have a manufacturer defect. Items that are damaged due to human misuse and gravity (i.e., dropped and broken)) or damaged from regular wear and tear (such as scratches, dents, discoloration, or odors).